We would LOVE to own and operate our own courier service since it would offer us full control over the transportation of the gloves we love so much. Maybe someday!
USPS Parcel Select (2-8 business days)
The most affordable shipping option is generally USPS Parcel Select:
USPS claims this to be a 2-8 day transit time depending on final location.
However, please note that they do not guarantee transit times for this service.
So if the package does not arrive in the stated time there is no recourse. If you have a 'need-gloves-by' date, we suggest ordering early or choosing a faster shipping service than USPS Parcel Select.
**Priority Mail (1-3 business days)**
This service is generally very reliable and honestly the best option when balancing cost and transit times. But do note that it is also not guaranteed. Heavy shipping volume through holiday periods, weather, and other occurrences can and sometimes do affect delivery times. USPS does not apologize or offer any help if they dont meet their estimated time with this service.
Priority Mail 2-Day or Express
These are guaranteed services to most locations if the order is placed prior to 2pm MST. These services are wicked expensive. But for that expense USPS works super hard to meet their commitments. You have these options at your disposal.
Available UPS options include Ground and a couple various air services. These tend to be super expensive. But if your address is not USPS friendly they will be what you need to choose. Ground Service will show an estimated transit time. But this is not guaranteed.
If you place your order from within the Salt Lake City/Park City area, you'll be offered a free Will-Call pickup option during October through mid April. The warehouse is closed to customers through the other months. We love being able to provide this option when we can. But this is the only 'free' option we currently offer and it does require a trip down to the warehouse. If that works for you to save few bucks, awesome!!!
WE DO NOT OFFER FREE RETURNS OR EXCHANGES FOR INTERNATIONAL ORDERS.
We would love to. But with our average sale amount only around $50 we simply can't afford to. Sorry:(
Unless you choose a service that offers guaranteed transit time and tracking you are at the mercy of the lesser service. We have no control over how these packages may move across the planet. So order at your own risk or pay the premium for certainty.
Please know you are responsible for any duties/taxes imposed by your country at Customs. It is up to you to understand your country’s policies and tax rates. This is not a subject we study or keep track of.
We unfortunately cannot mark the package as a 'gift' or other designations to avoid these fees.
We always include a copy of your invoice that lists all the items and their corresponding costs to make the process smoother.
USPS First Class International Mail is the least expensive shipping option.
Orders shipped via USPS First Class International Mail do not have guaranteed tracking; once they leave the U.S. we are not always able to check their status.
First Class packages are not insured against damage or loss.
Average delivery time is 1-3 weeks but some orders can take up to two months to arrive — this is an economy service and there is no delivery guarantee
We or USPS cannot be responsible for held or lost packages once they arrive in the receiving country and are passed off to Customs/the local postal service. We recommend watching the tracking and contacting your local postal service to make sure you're aware of the procedure/notification process for paying duties/taxes and receiving your package to avoid issues with delivery.
If you prefer a faster/tracked/insured shipping method, you can choose USPS Priority Mail International (usually 6-10 business days) or Priority Mail Express (usually 3-5 business days; select countries have a money back guarantee). Both services include insurance up to $200; more can be added for an additional cost.
UPS options available for your shipping address will be shown at checkout; some have a guaranteed delivery date based on the date your order ships; if your order arrival is time-sensitive, please choose a guaranteed service.